GENERAL TERMS AND CONDITIONS MARKETING STORM B.V.

Article 1. Definitions

1. Contractor: Marketing Storm B.V., established at Geldelozeweg 33, 1625 NW Hoorn, registered with the Chamber of Commerce under number 94266018.

2. Client: The natural person or legal entity that has commissioned Marketing Storm B.V. to perform services.

3. Agreement: The arrangement between Client and Contractor whereby Contractor performs services for payment.

4. Services: All activities including (but not limited to) Google Ads & Microsoft Ads management, feed management, tracking implementation, consultancy, and e-commerce strategy.

Article 2. Applicability

1. These terms and conditions apply to all quotations, offers, activities, and agreements of Marketing Storm B.V.

2. Deviations from these conditions are only valid if explicitly agreed upon in writing.

3. The applicability of any purchase or other conditions of the Client is expressly rejected.

Article 3. Quotations and Formation of Agreement

1. All quotations from the Contractor are non-binding and valid for 30 days unless stated otherwise.

2. The agreement is established at the moment the Client signs the quotation or cooperation agreement (digitally) or gives written approval via email/WhatsApp.

3. The Contractor cannot be held to its quotations if the Client can reasonably understand that the quotation contains an obvious mistake or clerical error.

Article 4. Execution of the Agreement & Best Efforts Obligation

1. The Contractor will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.

2. The service provision concerns a best efforts obligation (inspanningsverplichting) and not a result obligation (resultaatsverplichting). Although the Contractor is fully committed to achieving targets (such as ROAS or revenue), results depend on external factors (such as Google algorithms, competition, Client's website quality) and can therefore never be 100% guaranteed, unless explicitly agreed otherwise in a specific ROAS guarantee clause.

3. The Contractor has the right to have certain activities performed by third parties (partners) without requiring explicit permission from the Client, provided that quality is guaranteed.

Article 5. Client Obligations

1. The Client ensures that all data (such as access to Google Ads, Google Merchant Center, Shopify backend) is provided to the Contractor in a timely manner.

2. The Client is responsible for the content of the advertisements and the website (webshop) being advertised and indemnifies the Contractor against claims from third parties in this regard.

3. Costs for advertising budgets (Ad Spend) are paid directly by the Client to the advertising platforms (Google/Microsoft). The Contractor does not advance advertising budgets.

Article 6. Contract Duration and Termination

1. Unless agreed otherwise (e.g., a yearly contract), agreements are entered into for an indefinite period.

2. The agreement can be terminated monthly, observing a notice period of one (1) calendar month towards the end of the month.

3. Termination must be done in writing or by email.

Article 7. Fees and Payment

1. For the services, the Client owes a fee as stipulated in the cooperation agreement (e.g., percentage of Ad Spend).

2. Invoicing takes place monthly in arrears (unless agreed otherwise).

3. The payment term is 14 days after the invoice date.

4. If the payment term is exceeded, the Client is legally in default and owes statutory commercial interest. In that case, the Contractor is entitled to immediately suspend/pause the activities (campaigns).

Article 8. Liability

1. The Contractor is not liable for damages of any kind resulting from the Contractor relying on incorrect and/or incomplete data provided by or on behalf of the Client.

2. The Contractor is never liable for indirect damages, including consequential damages, lost profits, missed savings, and damages due to business stagnation.

3. The Contractor is not liable for the suspension, blocking, or removal of advertising accounts by third parties such as Google or Microsoft.

4. The liability of the Contractor is in all cases limited to the amount paid out by the professional liability insurance in the relevant case, increased by the deductible. If no payout occurs, liability is limited to the invoice amount of the past two months.

Article 9. Confidentiality & Intellectual Property

1. Both parties are obliged to maintain the confidentiality of all confidential information obtained from each other in the context of their agreement (e.g., revenue figures, margins, strategies).

2. Strategies, campaign setups, and reporting formats developed by the Contractor remain the intellectual property of the Contractor unless agreed otherwise. The Client naturally retains full usage rights and ownership of the data in their own Google Ads accounts.

Article 10. Applicable Law and Disputes

1. Dutch law applies exclusively to all legal relationships to which the Contractor is a party.

2. Disputes will be submitted to the competent court in the district where the Contractor is established (District Court of Noord-Holland).

PRIVACY STATEMENT MARKETING STORM B.V. Last modified on: January 14, 2026

Marketing Storm B.V. respects the privacy of its visitors and clients and ensures that the personal information you provide is treated confidentially. In this statement, you can read which data we process and why.

1. Company Details Marketing Storm B.V. Geldelozeweg 33, 1625 NW Hoorn Chamber of Commerce (KVK): 94266018 Email: info@marketingstorm.nl

2. What data do we collect? When you visit our website, book a Discovery Call, or become a client, we process the following data:

• Personal details: Company name, first and last name, address (for invoicing).

• Contact details: Email address, phone number, website URL.

• Business details: Information about your revenue, ad spend, and platform usage (as filled in our intake forms).

• Technical details: IP address, browser data, and data about your activity on our website.

3. Purpose of processing We use your data for the following purposes:

• Contact: To call or email you for the execution of our services (e.g., the Discovery Call).

• Service provision: To manage your Google Ads campaigns, access your systems, and send reports.

• Administration: For handling payments and invoicing.

• Marketing: To send you our newsletter or updates (you can always unsubscribe from this).

4. Sharing with third parties We never sell your data to third parties. We only share data with parties necessary for our business operations, such as:

• Software tools: Calendly (appointments), Monday.com (CRM), Slack (communication), Google (analysis & ads), PandaDoc (contracts).

• Accountant: For financial administration.

• Legal obligation: If the government or police request this (legal duty).

We conclude a data processing agreement with companies that process your data on our behalf (such as software suppliers) to ensure the same level of security and confidentiality of your data.

5. Cookies and Tracking Marketing Storm uses functional, analytical, and tracking cookies (including the Meta Pixel and Google Analytics/Ads tags).

• Functional: Ensure the website works properly.

• Analytical: To gain insight into visitor numbers (anonymized).

• Marketing: To show you relevant advertisements on other platforms based on your browsing behavior. On your first visit to our website, we ask for permission to place marketing cookies. You can set your browser to not store cookies.

6. Retention period We do not retain your data longer than strictly necessary.

• Client data is kept as long as the cooperation continues.

• For the Tax Authorities, a statutory retention period of 7 years applies to invoice data.

7. Your rights You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or object to the processing of your personal data by Marketing Storm B.V.

You can send a request for inspection, correction, or deletion to info@marketingstorm.nl. We will respond to your request as quickly as possible, but within four weeks.

8. Security Marketing Storm takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website uses a reliable SSL certificate.